If you do not have a Sophie Phone Bookings user or you do not have the correct permissions settings to block off time, please email team@zipleads.com.au for assistance.

1.Navigate to Calendars from the left hand side menu

2. Select 'Sophie Phone Bookings' from the calendar drop down as this is the user phone appointments are booked on so this is the user we will block time off for.

3. Find the day you need to adjust. You can select all day but clicking the box in the all day row:
Select Add blocked off time and save event
Once Saved it will look like this and Leads will not be able to book in phone calls for this day.

Alternatively you can just select a few hours by finding your time, clicking and dragging from the start time to the end time. Then select add blocked off time.
Once Saved it will look like this and Leads will not be able to book in phone calls for this time period.