1. Select your group of contacts you want to send the bulk SMS to
Either by selecting 1 by one on the left hand side:
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Or selecting 'Filter' on the right hand side where you can filter by Tag :
Then proceed by selecting those contacts with the Tag - Hint you may need to 'Select all contacts' ensuring all contacts with that tag are selected, as my page only have 10 people with this tag I do not have this option.
2. From the bulk actions bar above your contacts we will select 'Send SMS'
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3. Type in your message you would like to send out or select your pre made SMS template if you have one - Remembering you can use custom values - such as 'Contact name' to make the message personalised to each contact, we can also use trigger links also such as the phone booking link.
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4.NOTE: there is an emoji option also however we do not reccomend this when sending a bulk SMS as this can increase the price quite drastically.
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5. Once happy with the SMS you can choose when you would like to send the SMS - If selecting either Scheduled time or Drip mode this drop down to a customizable area where you can choose when and how you would like the SMS sent:
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6. Name the action - for future reference when you go to bulk actions. Then Click Send SMS:
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Alternatively you can set this up as a workflow in Automation by the 'create new workflow' option:
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1. Create new Workflow > start from scratch > create new workflow
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2. select your First action as Send SMS > Re name the workflow so this can easily differentiate this later.
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3. Type in your SMS or use a Template you have already made (remembering to utilize custom values to create a personalized touch) You can also use trigger links here. One happy with the SMS> Save action.
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4. Publish the workflow > Save the workflow
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5. Head into contacts > Select your contacts (See the top of this article on how to select contacts)
6. Once contacts are selected > Select the robot head/ add to workflow button from bulk actions bar
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7. From the drop down bar select your workflow > add in an action name for future reference in bulk actions > add to workflow
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8. Then all these contacts will receive the SMS straight away.
Did this answer your question?
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